Question 1

Is MySijilX really free?

Accepted Answer

Yes — MySijilX is free forever for clinics in Egypt. Every patient record, visit, e-prescription, document and emergency QR card is included at no cost. No trial period, no hidden tiers.

Question 2

Is patient data secure and compliant?

Accepted Answer

Yes. Every record access is logged with a full audit trail, data is encrypted in transit, access is role-based, and the platform is aligned with HIPAA-style auditing and Egypt's PDPL.

Question 3

Does MySijilX work in Arabic?

Accepted Answer

Yes — MySijilX is fully bilingual (Arabic and English) with complete right-to-left (RTL) support. Switch languages any time.

Question 4

What can clinics do with MySijilX?

Accepted Answer

Keep every patient's full history, visits and timeline, e-prescriptions, lab and imaging documents, and a scannable emergency QR card — all in one searchable place.

Question 5

Who is MySijilX for?

Accepted Answer

Everyone involved in care — most of all patients themselves, alongside doctors and clinic staff across Egypt, from private clinics to hospitals and pharmacies.

Question 6

Can patients use MySijilX to see their own records?

Accepted Answer

Yes — patients are first-class users of MySijilX. They can view their own history, visits, prescriptions, documents and emergency QR card from their phone, any time.

Question 7

Can I export my data if I ever want to leave?

Accepted Answer

Yes — your data is yours. MySijilX supports full record exports so you're never locked in. We believe you should stay because MySijilX works for you, not because leaving is hard.

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